Help us to help you
- Be on time for your appointment
- Tell us if you need to cancel or rearrange your appointment
- Call for a home visit before 10.00am
- Ring for prescriptions and test results after 11.00am
If you have not heard about your test results after 2 to 4 weeks, please phone the surgery to ask.
Patient Responsibilities & Obligations
We try to provide a high standard of care and service to all of our patients and we are continually striving to improve our service. We appreciate helpful suggestions and your advice. A suggestions box is located in the entrance to the surgery.
Please notify the surgery as soon as you are aware you cannot attend an appointment or if you need to cancel or re-arrange. Such slots can be useful to other patients. If the doctor or nurse has asked you to return for another appointment, please book it as soon as possible (e.g. before you leave).
Please note that an appointment slot is for one person only. Asking for information about relatives causes delays.