Patient complaint procedure.docx
Ask at the surgery reception for our compliments or complaints procedure.
Our philosophy is constructive criticism & complaints can help to improve services. If you are not happy with the care or treatment you have received, you have a right to complain. If you feel you need to complain, please see the Practice Manager for details or write to her. This does not affect your right to approach your local Healthcare Trust. This surgery is part of SOUTH EAST STAFFORDSHIRE AND SEISDON PENINSULA NHS CARE Commissioning GROUP (CCG).
Alternatively you can complete our online comment form.